Privacy policy

This privacy policy describes how https://balinaro.com/ (the "Website" or "we") collects, uses, and discloses your personal data when you visit the website or make a purchase.

Collecting Personal Information When you visit the Website, we collect certain information about your device, your interaction with the Website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to any information that can uniquely identify an individual (including the information listed below) as "personal data." Below is more information on what personal data we collect and why.

Device Information

Examples of collected personal data: Browser version, IP address, time zone, cookie information, which websites or products you view, search terms, and how you interact with the website. Purpose of collection: To correctly load the website for you and to perform analytics on site usage to optimize our website. Source of collection: Collected automatically when you access our website using cookies, log files, web beacons, tags, or pixels. Disclosure for business purposes: Shared with our processor Shopify.

Order Information

Examples of collected personal data: Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). Purpose of collection: To provide you with products or services to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud, and to provide you with information or advertising relating to our products or services, in line with your preferences. Source of collection: Collected from you. Disclosure for business purposes: Shared with our processor Shopify.

Customer Support Information

Examples of collected personal data: Email, phone number, name. Purpose of collection: To provide customer support. Source of collection: Collected from you.

Shopify Platform By using the Shopify platform, cookies are used on our websites (see above for more on cookies). No conclusions can be drawn about your identity from the cookie technology. Only pseudonymized information is generated.

Most browsers (e.g., Chrome, Firefox, Internet Explorer, Safari, etc.) accept cookies by default. You can independently prohibit or allow temporary and stored cookies in the security settings. However, we explicitly point out that certain features on our websites may not be available to you, and some web pages may not display correctly if you disable cookies.

More information is available on Shopify's websites (shopify.com). You can read Shopify's privacy policy at https://www.shopify.com/legal/privacy.

Facebook Social Plugin We offer you the option to recommend offers, promotions, products, and announcements via Facebook. For this, we use social plugins from Facebook. These services are provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The list and appearance of the Facebook social plugins can be seen here: https://developers.facebook.com/docs/plugins/.

When you load the website in your browser, the code for the social plugins is directly requested from a Facebook server and integrated into the website appearing in your browser. We have no influence on the extent of the data that Facebook collects in this way.

According to Facebook, the date and time of your visit, the specific internet address where the social plugin is located, and other technical data such as the IP address, browser type, and operating system are stored for 90 days to optimize Facebook's services. After 90 days, the data is anonymized, so it can no longer be associated with you. More information from Facebook can be found here.

If you are logged into Facebook during your visit to our online store, Facebook can assign the pages you visit to your Facebook account. By interacting with the social plugins (e.g., clicking), the information generated by the interaction is transmitted to Facebook and stored there. You can prevent this by logging out of Facebook before visiting our website.

It is also possible to block Facebook social plugins in general. There are extensions for the respective browser (e.g., the Facebook Blocker) that you need to install and activate.

You can access Facebook's privacy notices and further settings to protect your privacy here: https://www.facebook.com/privacy/policy/.

Please also check all provided links to Facebook, as Facebook's privacy policies are regularly updated and adjusted due to the extended functionality of the social plugins.

Using Google (Universal) Analytics for Web Analysis

This website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.de), to analyze how you use the website. This serves our legitimate interest in optimizing our offering according to Art. 6 para. 1 sentence 1 lit. f GDPR. Google (Universal) Analytics uses methods like cookies to analyze your website usage. The information collected about your use of this website is generally transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the EU member states or other contracting states of the EEA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The data collected in this context will be deleted after the purpose has been achieved and we have stopped using Google Analytics.

Google LLC is based in the USA and certified under the EU-US Privacy Shield. A current certificate can be viewed at the company. This agreement between the USA and the European Commission ensures an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting and processing data generated by the cookie related to your website use (including your IP address) by downloading and installing the browser plugin available at this link: https://tools.google.com/dlpage/gaoptout?hl=de.

Alternatively, you can click this link to prevent future data collection by Google Analytics on this website. An opt-out cookie will be placed on your device. If you delete your cookies, you must click the link again.

Advertising via Google AdWords Remarketing

We advertise for this website in Google search results and on third-party websites via Google AdWords. For this, a remarketing cookie is set by Google when you visit our website, enabling interest-based advertising using a pseudonymous cookie ID and based on the pages you visited. This serves our legitimate interest in optimal marketing of our website under Art. 6 para. 1 sentence 1 lit. f GDPR. The data collected in this context will be deleted after the purpose has been achieved and we have stopped using Google AdWords Remarketing.

Further data processing will only take place if you have consented to Google linking your web and app browsing history with your Google account and using information from your Google account to personalize ads you see on the web. If you are logged into Google during your visit to our website, Google uses your data along with Google Analytics data to create and define audience lists for cross-device remarketing. For this, your personal data is temporarily linked by Google with Google Analytics data to form target groups.

Google AdWords Remarketing is an offering of Google LLC (www.google.de). Google LLC is based in the USA and certified under the EU-US Privacy Shield. A current certificate can be viewed here. This agreement between the USA and the European Commission ensures an adequate level of data protection for companies certified under the Privacy Shield.

Minors The website is not intended for individuals under 18 years of age. We do not intentionally collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at the address below to request deletion.

Sharing Personal Information We share your personal data with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy. We may share your personal data to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. Behavioral Advertising As described above, we use your personal data to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

We use Google Analytics to understand how our customers use the website. You can read more about how Google uses your personal data here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. For more information on how Google uses information from our website, see here: https://policies.google.com/technologies/partner-sites. We share information about your use of the website, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location). For more information on how targeted advertising works, visit the Network Advertising Initiative's ("NAI") educational page at https://thenai.org/about-online-advertising/faq/?tab=2.

Facebook Pixel We use the "Facebook Pixel" of the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), based on our legitimate interests in analysis, optimization, and economic operation of our online offering.

With the help of the Facebook Pixel, Facebook can determine the visitors to our offering as a target group for displaying ads, known as "Facebook ads." Accordingly, we use the Facebook Pixel to display the Facebook ads we place only to those Facebook users who have shown an interest in our website.